Privacy Policy

Last updated: August 13, 2026

This Privacy Policy explains how Omnivera Digital Ltd, with its registered office at 306 Victoria House, Victoria, Mahe, Seychelles (hereinafter — "Omnivera Digital", "we", "us", or "our"), collects, uses, shares, and protects personal information when you use Gamer's Galaxy and our website at gamers-galaxy.com (hereinafter — the "Website").

By using the Website or creating an account, you acknowledge that you have read this Privacy Policy. Where your consent is required for a specific type of processing, such as marketing communications or non-essential cookies, we will request it separately.

If you have any questions about this Privacy Policy or how we process personal data, contact us at support@gamers-galaxy.com.

1. Information We Collect

You may browse certain parts of the Website without creating an account. However, when you register, make a purchase, subscribe to our catalog, contact support, or otherwise use our services, we may collect the following information:

Account information: name, email address, username, password in encrypted form, and phone number where required for verification or support;
Transaction information: details of orders, products purchased, subscription status, payment amount, payment date, payment reference number, payment status, and limited payment-method information such as the last four digits of a card, where applicable;
Support information: communications and information you provide when contacting customer support;
Technical and usage information: IP address, browser type, device information, operating system, language settings, pages viewed, session data, approximate location derived from IP address, and interactions with the Website;
Consent information: records of your consent to recurring payments, marketing communications, cookie preferences, and other permissions where applicable.

We do not collect, process, or store full payment-card numbers, card expiry dates, or card security codes. Payments are processed directly by independent payment service providers and/or acquiring banks.

2. How We Use Your Information

We use personal information for the following purposes:

to create, administer, and secure your account;
to process payments, deliver digital goods and services, and manage subscriptions;
to verify transactions, prevent fraud, chargebacks, abuse, and unauthorized access;
to send service-related communications, including purchase confirmations, account notices, subscription renewal reminders, price-change notices, and updates to our terms;
to provide customer support and resolve technical issues;
to maintain, troubleshoot, improve, and protect the Website and our services;
to comply with legal, regulatory, accounting, tax, and payment-provider obligations;
to send promotional communications where you have opted in or where otherwise permitted by applicable law.

We process personal data when necessary to provide our services and perform our agreement with you, comply with legal obligations, protect our legitimate interests such as security and fraud prevention, or with your consent where consent is required.

3. Recurring Payments and Subscription Consent

When you subscribe to our catalog, you expressly consent to automatic recurring charges to your selected payment method in accordance with our User Agreement.

We may retain a record of your consent to recurring charges, including the date and time of consent, the subscription plan selected, the relevant transaction information, and technical information necessary to demonstrate consent.

You may cancel automatic subscription renewal through your account dashboard or by contacting support@gamers-galaxy.com. Cancellation does not affect charges already successfully processed or access already provided for a paid period.

4. How We Share Your Information

We do not sell personal data. We do not share personal data with advertisers or marketing partners for their own independent purposes without your consent.

We may share personal information in the following circumstances:

Payment providers and acquiring banks: to process payments, recurring charges, refunds, fraud checks, and chargeback-related matters;
Service providers: with trusted providers that support hosting, website operation, customer support, email delivery, analytics, security, and technical infrastructure;
Gaming-platform and service partners: where necessary to provide, protect, or investigate the delivery of a relevant digital product or service;
Legal and compliance purposes: where disclosure is required by law, regulation, court order, lawful request, or necessary to establish, exercise, or defend legal claims;
Safety and protection: where necessary to protect the rights, property, security, or safety of Omnivera Digital, Gamer's Galaxy, our users, payment providers, or the public;
Business transfers: in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar corporate transaction. Where required, we will notify you of a material change in the handling of your personal data.

Service providers may process personal data only in accordance with our instructions or their own lawful obligations, and only to the extent necessary to provide their services.

5. International Data Transfers

Omnivera Digital is established in Seychelles. Your personal data may be processed in Seychelles and in other countries where we or our service providers operate.

Where personal data is transferred internationally, we take reasonable steps to ensure that the transfer is carried out in accordance with applicable data-protection laws and that appropriate safeguards are used where required.

6. Cookies and Similar Technologies

We use cookies and similar technologies, such as pixels and local storage, to operate the Website, remember preferences, understand how the Website is used, and, where applicable, measure marketing performance.

Cookies may include:

Strictly necessary cookies: required for core Website functions, including security, login sessions, shopping-cart functionality, language settings, and payment-flow functionality;
Functional cookies: used to remember your preferences and improve your experience;
Analytics cookies: used to understand Website traffic, performance, and usage patterns;
Advertising or targeting cookies: used to measure advertising effectiveness or show more relevant advertising, where enabled.

Where required by applicable law, we request your consent before placing or accessing non-essential cookies, including analytics and advertising cookies. You may accept, reject, or change your non-essential cookie preferences through our cookie banner or cookie settings, where available.

You can also manage cookies through your browser settings. Please note that blocking strictly necessary cookies may affect the functionality of the Website, including login, checkout, and payment features.

7. Marketing Communications

We may send you promotional emails only where you have opted in or where otherwise permitted by applicable law. You may withdraw your consent or opt out of promotional emails at any time by using the unsubscribe link in the email or contacting support@gamers-galaxy.com with the subject line "Unsubscribe".

Even if you opt out of marketing communications, we may continue to send you service-related messages, including account, payment, subscription, security, and legal notices.

8. Data Security

We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction. These measures may include encrypted data transmission, access controls, restricted access to personal data, secure authentication practices, and security monitoring.

Payment-card data is handled by independent payment service providers and/or acquiring banks through their own payment infrastructure. We do not store full payment-card details on Gamer's Galaxy servers.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of personal data. If a personal-data breach occurs, we will take appropriate steps to investigate, contain, and notify affected persons and relevant authorities where required by applicable law.

You are responsible for maintaining the confidentiality of your account credentials. Please use a strong, unique password, do not share your login information, and sign out of your account when using shared devices.

9. Your Rights and Choices

Depending on applicable law and your location, you may have the right to:

Access: request confirmation of whether we process your personal data and request a copy of it;
Correction: request correction of inaccurate or incomplete personal data;
Deletion: request deletion of personal data in certain circumstances;
Restriction: request that we restrict certain processing activities;
Objection: object to certain processing, including direct marketing;
Portability: request a copy of certain personal data in a portable format where technically feasible;
Withdrawal of consent: withdraw consent where we rely on consent for processing. Withdrawal does not affect processing carried out before withdrawal.

To exercise your rights, contact us at support@gamers-galaxy.com. We may need to verify your identity before responding. We will respond within the period required by applicable law.

Some information may be retained where necessary to comply with legal obligations, resolve disputes, prevent fraud, enforce our agreements, or maintain required transaction records.

10. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain your account, comply with legal and payment-provider obligations, resolve disputes, prevent fraud, and enforce our agreements.

When personal data is no longer needed, we will delete it, anonymize it, or securely retain it only where a longer retention period is required or permitted by applicable law.

11. Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal data from children under 16 without appropriate authorization where required by applicable law.

If you believe that a child has provided us with personal information in violation of this section, please contact us at support@gamers-galaxy.com. We will take appropriate steps to delete the information as required by applicable law.

12. Third-Party Links and Services

The Website may contain links to third-party websites, gaming platforms, payment providers, or services. This Privacy Policy does not apply to third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date and may notify you through the Website, your account, or email where appropriate.

The latest version of this Privacy Policy will always be available at gamers-galaxy.com/en/privacy. Your continued use of the Website after the updated Privacy Policy takes effect is subject to the updated version, except where additional consent is required by applicable law.

14. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:

Company: Omnivera Digital Ltd
Registered address: 306 Victoria House, Victoria, Mahe, Seychelles
Email: support@gamers-galaxy.com
Website: gamers-galaxy.com