Privacy Policy

This Privacy Policy explains how Gamer's Galaxy collects, uses, and protects your personal information when you use our website at gamers-galaxy.com.

By continuing to use our website, you agree to this Privacy Policy. We are committed to being transparent about our data practices and giving you meaningful control over your information.

If you have any questions, contact us at support@gamers-galaxy.com.

1. Information We Collect

You can browse our website without providing personal data. However, to use certain services — such as purchasing digital items or subscribing to our catalog — we may ask you to create an account. The information we may collect includes:

name and email address;
phone number (where required for account verification);
billing information — processed exclusively by our payment provider, Unitpay, and never stored on our servers.

We also collect non-personal technical data such as IP addresses, browser type, device information, and usage patterns. This data helps us improve the website experience and is not linked to your identity without your consent.

2. How We Use Your Information

We use the data we collect to:

create and manage your account;
process transactions and deliver purchased services;
send service-related notifications — including account updates, transaction confirmations, and subscription renewal reminders;
notify you of changes to pricing or terms, as required under our subscription agreement;
provide customer support;
improve website functionality and user experience;
send promotional communications — only if you have opted in.

You can opt out of promotional emails at any time by contacting us at support@gamers-galaxy.com with the subject line "Unsubscribe".

3. Recurring Payments and Consent

When you subscribe to our catalog, you explicitly consent to automatic recurring charges to your linked payment method in accordance with our Terms of Service. This consent is logged by us along with the date, time, and IP address at the time of agreement.

You may withdraw your consent to recurring charges at any time by cancelling your subscription through your account dashboard or by contacting support@gamers-galaxy.com. Withdrawal of consent does not affect charges already processed.

4. Sharing Your Information

We do not sell your personal data. We do not share it with advertisers or marketing partners without your explicit consent. Your information may be disclosed only in the following circumstances:

Service providers: We work with trusted third-party providers (including Unitpay for payment processing) who are contractually required to protect your data and use it solely for the purposes we specify.
Legal requirements: We may disclose your information if required to do so by law, court order, or other legal process.
Safety and protection: We may share data where necessary to protect the rights, safety, or property of Gamer's Galaxy, our users, or the public.
Business transfers: In the event of a merger, acquisition, or sale of our business, your data may be transferred to the new owners. We will notify you of any such change and of any impact on how your data is handled.

5. Cookies and Tracking

We use cookies to improve your experience on our website. These include:

Essential cookies — required for core functionality such as maintaining your session and processing payments.
Performance cookies — help us understand how visitors use the site so we can improve it.
Functional cookies — remember your preferences, such as language and login details.
Targeting cookies — used to deliver relevant ads and measure the effectiveness of campaigns.

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may limit your ability to use some features of our website. By continuing to use gamers-galaxy.com, you consent to our use of cookies as described here.

We may also use web beacons and pixel tags to track engagement with our emails and website. Third-party analytics and advertising partners may collect data about your activity across sites; we require all such partners to adhere to strict privacy standards.

6. Data Security

Protecting your data is a priority. We implement industry-standard security measures including:

encrypted data transmission (SSL/TLS) between your device and our servers;
firewall protection and secure access controls;
restricted internal access — only authorized personnel handle personal data;
regular security audits and protocol updates.

All payment processing is handled by Unitpay, which is certified under the PCI DSS standard. Your card details are never stored on Gamer's Galaxy servers.

While we take every reasonable measure to protect your information, no internet transmission is 100% secure. In the event of a data breach, we will notify affected users and relevant authorities promptly and take steps to contain and prevent further harm.

We also encourage you to use a strong, unique password for your account, never share your credentials, and sign out after using shared devices.

7. Your Rights and Choices

You have the right to:

Access — request a copy of the personal data we hold about you;
Correction — ask us to update inaccurate or incomplete data;
Deletion — request that we delete your personal data, subject to any legal retention obligations;
Objection — opt out of marketing communications or certain types of data processing;
Portability — request your data in a portable format where technically feasible.

To exercise any of these rights, contact us at support@gamers-galaxy.com. We will respond within 30 days. Some data may be retained after account deletion where required by law or for legitimate business purposes (e.g., transaction records).

8. Data Retention

We retain your personal data for as long as your account is active, or as long as needed to provide services, resolve disputes, and comply with legal obligations. When data is no longer needed, it is securely deleted or anonymized.

9. Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via email or through a notice on our website. The updated policy will always be available at gamers-galaxy.com/en/privacy. Continued use of our services after changes take effect constitutes your acceptance of the updated policy.

11. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact:

Email: support@gamers-galaxy.com
Website: gamers-galaxy.com